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Frequently Asked Questions

Malaika Health Care offers a wide range of services including personal care assistance, community participation support, accommodation/tenancy assistance, transportation services, and more.

Eligibility for our services typically depends on various factors including your age, disability status, and whether you are a participant in the National Disability Insurance Scheme (NDIS). Contact us for a consultation to determine your eligibility.
Our caregivers undergo rigorous selection processes and comprehensive training to ensure they possess the necessary skills, empathy, and dedication to provide exceptional care to our clients.
Yes, we understand the importance of compatibility and continuity in care. While we strive to accommodate preferences, caregiver availability may vary. We'll work with you to find the best fit for your needs.
Quality and safety are our top priorities. We adhere to strict standards, regularly assess and monitor our services, and welcome feedback from clients and their families to continuously improve our practices.
We provide 24/7 on-call support for emergencies. You can reach our emergency hotline at [insert phone number] for immediate assistance outside of regular business hours.

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